Gerard Darel shop in Chavannes de Bogis, Switzerland: Return and refund policy is unacceptable and completely not in line with the online shop and other stores. Only exchanges or voucher within 7 days from the purchase is possible. Additionally, no one informed me about the policy at the moment of the purchase. This is ridiculous. No point to go in the shop to buy when the return and refund conditions are more customer friendly online. I am also very disappointed how little cooperative the people in this shop are.
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Discover the 2019 fall winter collection | Gerard Darel
