Gerber Collision is an absolute nightmare. If you value your car, your time, or your sanity, stay far away. Their incompetence is staggering — the repair took weeks longer than promised, and when I finally got my vehicle back, it looked worse than when I dropped it off. Panels were misaligned, paint was uneven, and basic issues were ignored.The worst part? Their sloppy work left me driving a car that felt unsafe, literally risking my life because of their negligence. No one should have to wonder if their vehicle is roadworthy after paying a “professional” shop.The staff couldn’t care less. Communication was nonexistent unless I chased them down, and when I pointed out obvious problems, they brushed me off with excuses. It’s clear they prioritize cutting corners over doing the job right.This place is a joke masquerading as a repair shop. Save yourself the headache and the danger — go literally anywhere else. Gerber Collision should be embarrassed to call themselves professionals.The front bumper looks like it was slapped on with glue, not mounted, not aligned, not professionally installed just glued, like a shortcut you’d expect from someone who didn’t care at all about doing the job right.The front camera and radar system were handled so irresponsibly it’s honestly shocking. Instead of reinstalling the components where they actually belong, it looks like they drilled random, sloppy holes just to force the camera into place. It’s the kind of work that makes you question whether they paid attention to a single factory guideline.And on top of everything else, the radiator was left damaged after their “repairs,” which is not only unacceptable—it could have caused serious, expensive, long-term harm to the vehicle if I hadn’t caught it.Based on everything I’ve personally seen, it doesn’t even look like they attempted to follow manufacturer standards, industry norms, or basic repair competence. The entire job comes across as reckless, careless, and dangerously unprofessional. Their work didn’t just inconvenience me—it put the safety, performance, and structural integrity of my vehicle at risk in multiple ways.
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