I had an incredibly frustrating experience with Gerber Collision. I brought my vehicle in for panel repair, and while they claimed it was fixed, it clearly was not. I did my due diligence and pointed out that the repaired panel was noticeably larger than the matching fender on the opposite side. They took it back, supposedly to correct the issue—but within less than five minutes, they returned it and claimed it was “fixed.” Nothing had changed. It was a total scam.I requested that a Gerber representative take a closer look. She told me they had "changed the bracket" and that "this is how it is"—essentially telling me to take it or leave it. That level of unprofessionalism is completely unacceptable. When I asked for proof of the so-called defective parts or even just photos, they had nothing to show. That speaks volumes.I’ve disputed the payment through my credit card and will be getting fully reimbursed due to Gerber’s dishonesty and failure to provide the service I paid for. Shame on them for treating customers this way and thinking they can get away with such behavior.I won’t be returning, and I strongly advise others to think twice before trusting them with your vehicle.
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Autobody repair facilities in Canada and United States. Offers towing and car rental assistance. Service overview, location information, and contacts.
