Ordered directly from gdk online instead of the usual way around midnight. The delivery was mistakenly scheduled for 12 hours later. And all attempts to rectify this with both gdk and Uber eats failed. This resulted in finding alternative food, and having to wait for the no longer needed delivery to arrive as scheduled. However, the delivery time and drivers kept changing until the order was cancelled on the tracking link. Attempts to contact gdk by phone for an explanation or refund resulted in being indefinitely put on hold. Online content suggests that refunds on cancelled orders will be automatically done in 3, 5 or 10 days. Hopefully I will get the refund, but it will definitely not make up for the frustration, and waste of time this caused me. I think ordering for delivery via Uber eats is better than using the gdk website. Because Uber eats will always respond, and resolve any issues promptly or responsibly better #if the order was completely placed with their platform. The actual food rating would have been 2.5 or 3 based on past #Boss box OG orders. Because the quality is generally tolerable #as expected from most fast food deliveries especially. Only the warmth of the food may flactuate, and not be very great if you like piping hot food. Which may be due to distance and extra busy delivery periods!
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German Doner Kebab - Kebabs. Done Right. Gourmet Doner Kebabs. Winner of the Food Awards
