Eurowings is just terrible, I don't know why I did flight with them again. But they are 90% late in my cases. Has super confusing luggage system. I purchased ticket with baggage and in really it turned out that I needed another type of baggage the cabbing baggage not check-in baggage. Okay sure I should hat done special research because of unique and very "user friendly" Ul and guidelines. And then they changed me 60 euros just for small trolley. And the most ridiculous thing the woman ,who did onboarding, threatened to offload because I wanted to pay by ApplePay. This is just disaster. I travel at least ones every 3 weeks because of work, but only Eurowings are consistently bad.
Another interesting story. Ones they were not able to do online check-in for me. Fine, could happen no problem. BUT at the same time my flight was delayed to 2:30 hours and they told me literally the following "your flight is delayed to 2 hours, but because you need to do offline check-in, you must come according to the original time", this is just so bad. And the cherry on the top, they send me SMS that I received 5 or 10 euro voucher for food, which was not working
. I talked to the people in the restaurant
who saw my voucher, and they told me Eurowings vouches never work.
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