I wish other auction houses (in the main) would copy Gerrards business model. The experience was so much better - why? a) they don't overpack items saving on one's costs, b) do not pack in environmentally horrible styrofoam. It is seamless experience, by not outsourcing to a third party they can control matters better, saving on endless emails and delays. All of which matters. Auction houses have moved into a complete delivery situation not just the buying and selling model of old. Similar in other words to Amazon....
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Auction Rooms, House Clearance & Jewellers
