gerrardsauctionrooms.com

4.1
4.1 Based on 96 reviews

Auction Rooms, House Clearance & Jewellers...

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Average Rating

4.1

/
5

96 Reviews

5 Star
73%
4 Star
4%
3 Star
1%
2 Star
1%
1 Star
21%

All Reviews

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Review Time

Pamela Graham
We met Simon and Elizabeth on Wednesday 4th February. They were welcoming, informative and a pleasur

We met Simon and Elizabeth on Wednesday 4th February. They were welcoming, informative and a pleasure to deal with. Simon gave us an acceptable price and acknowledged the sensitivity of giving away items valued by our Mother. We would recommend Gerrards. P.S. we also saw your brother (Tony? not sure) the previous week who was also great to meet.

5
Date of experience: Feb 16, 2026
Holden
Exceptional Experience with Valuation Day Service

We utilized the valuation day service to sell some scrap gold and silver jewelry. The representatives were fantastic to work with—approachable, transparent, and sincere. After exploring various online gold buying platforms, we found the offers from this company to be very reasonable. We have already recommended their service to others! It's much more reassuring to engage with someone in person rather than a nameless website! Highly recommended.

5
Date of experience: Jan 10, 2026
Manuel Scott
Valuation Day Experience

We attended the valuation day service to sell some scrap gold and silver jewelry. The representatives were wonderful to interact with—friendly, straightforward, and genuine. After checking out various online gold buying platforms, we found this company’s offers to be quite fair. We've already shared our positive experience with others! It's far more comforting to deal with someone face-to-face than an anonymous website! Highly recommended.

5
Date of experience: Jan 09, 2026
Grayson K.
Refreshing Auction House

This auction house is exactly what you want to work with. In an era of high commission fees with little to show for it, this company stands out. They offer sensible commission rates, along with the convenience of their own online bidding platform and in-house postage options—something increasingly rare as auctioneers push buyers toward costly third-party services. Their customer service was warm, personal, and accommodating. From winning to receiving my lot took just over a week, which is impressive (thanks to the team member). Overall, I will gladly bid or sell here again. A breath of fresh air.

5
Date of experience: Jan 09, 2026
Exceptional Service from Compassionate Staff

I felt a bit sad going to the selling venue, as the ring I had was not going to be passed down to a relative. I’m not sure if I interacted with the same representative, but the compassion shown was truly touching, and I’m very thankful for that. I believe the price I received was extremely fair, as I had no prior knowledge, but I walked away happy. I would wholeheartedly recommend this company—real people providing compassionate service.

5
Date of experience: Dec 11, 2025
Wilber Bell
Satisfied Customer!

The company visited a local venue looking for old gold and silver jewelry. I brought a small selection of old gold chains that I no longer wore. To my delight, I received a much larger sum than I had anticipated. The representative was very friendly and helpful in assessing the quality of my items. I would definitely recommend visiting if you have unused jewelry that, like mine, might otherwise go to waste.

5
Date of experience: Dec 09, 2025
Thelma Taylor
Great Experience!

The representatives were delightful and easy to work with. I'm very satisfied with the offer I received.

5
Date of experience: Dec 09, 2025
Sammy Wright
Valuation Event Success

A flyer was delivered to our home recently detailing the date of a valuation event. The venue was convenient with clear signage for the event today. The representative was very professional in appraising our items, and we were pleased with the offer made, which we accepted.

5
Date of experience: Dec 03, 2025
Alaina Walker
Excellent Appraisal Service

The representative was outstanding in appraising the items we had for sale. A fair price was offered, and I received instant cash. It was a very positive experience, and I couldn't find any faults. I will certainly use this service again when I have more items to sell.

5
Date of experience: Dec 03, 2025
CW27
Disappointed with Treatment

I was quite disappointed with how I was treated. My items were literally 'shoved' back towards me across the table—possessions that might seem worthless to others but hold sentimental value for me. You also mention on your website a special interest in vintage musical instruments, so I brought some along, but they were dismissed with barely a glance. I also presented some gold, but you lacked the necessary equipment to verify its authenticity and quality—how pointless is that?! It felt like a complete waste of my time. I wouldn't return nor recommend others do so.

1
Date of experience: Dec 02, 2025

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