I will never consider this site again. I was searching for cat fountains and once they had my information, I faced issues getting it corrected. After providing my details, it was too late to make changes, and the cats won't use the items. I couldn't cancel the order because they informed me it had already shipped. I was unaware it was coming from overseas, and instead of the one fountain and filters I ordered, I received two fountains and no filters. My attempts to cancel were rejected, leaving me with over $200 spent on items the cats ignore, and returning them has been a nightmare. I tried to cancel right away, but they insisted it was already too late. I regret not checking reviews beforehand. This has been a very frustrating experience, and I will not order again.
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