I signed up with Amber May 2025. The onboarding process was incredibly smooth, requiring my consent to remote diagnostics of my recently purchased pre-owned 2017 Tesla Model S. The remote diagnostic took no more than 3 days and I got an email approval that waived any waiting period! Not even 2 months later, the left rear window regulator went out and the AC started making really loud noise. I brought the car to CPR EV repair, and they quickly diagnosed the failed regulator as well as failing AC compressor. Amber worked with them during the approval process, parts were ordered and an appointment scheduled for the repairs. This whole unfortunate ordeal would have cost me $2400! When the repairs were complete, I picked up the car and Amber released the payment to the shop on the spot and I was on the road again! I highly recommend Amber for your warranty needs- the price is fair and there was no delay in approving and paying for the claim. Thanks Eric, Chad, and Team! The greatest part about Amber is that you aren't tied to using Tesla service- the right 3rd party shop does better work for a fraction of the cost! I also highly recommend CPR EV Repair in Houston or Austin!
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Amber revolutionizes the way electric vehicle (EV) owners experience post-warranty care. Its flagship service, AmberCare, offers a modern protection subscription designed for EV owners.
Every AmberCare plan comes with access to the AmberCare Concierge, a virtual "Genius Bar" for EV owners powered by service advisors and technicians with 20+ years of combined experience in EV service and AmberCare benefits like roadside assistance and ride share allowance. See more
