I thought I was booking directly on a hotel website but ended up with this service. I never received a confirmation email. When I called them, I encountered a very rude representative with a strong accent, making communication difficult. I was transferred multiple times, yet I still haven't received confirmation of my booking. The money has already been deducted from my account, and the total was higher than originally advertised. I will never use this service again and recommend others to verify the website they are using.
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