I love that they are rechargeable, and the case is neat and compact. The packaging feels premium, and the instructions are clear. I'm still figuring out the right size for the tips, which means I haven't used them consistently yet, and I'm a bit anxious about using them socially in case they start whistling! They are so good that I will continue to try. The customer service has been impressive and reassuring; I never expected such a detailed reply to my inquiry on a Sunday morning! I hope the company starts offering replacement tips soon!
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