I ordered the buy 1 necklace and get 2 free deal for the gifts for my daughters friends at her birthday. I ordered on July 23...it is now August 7 and no necklaces. The shipping label was created more than 10 days ago but the items are just sitting there waiting to be shipped! I contacted the company asking for my money back after I realised they will not make it in time since they have not been shipped yet and they informed me that they cannot. So now they are holding my money and necklaces hostage! I will not have giveaways for my daughters friends now which I told them! Horrible customer service and terrible shipping times. If you need a gift within a months time do not order from this company! Buy from Amazon and save yourself the disappointment and frustration!
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