AFTER FOUR MONTHS OF STRUGGLE, I'M STILL IN THE SAME POSITION! THERE'S NO WAY TO CONTACT THEM BY PHONE, AND THEY PROMISE TO HAVE A MANAGER CALL ME BACK, BUT IN MY EXPERIENCE, THAT NEVER HAPPENS. I WAS TOLD MY LOWER IMPRESSIONS WERE INSUFFICIENT, SO I HAD TO SUBMIT MULTIPLE ADDITIONAL ONES. FINALLY, WHEN ONE WAS ACCEPTED, I ONLY RECEIVED THE LOWER GUARD, WHILE THE UPPER GUARD NEVER CAME. COUNTLESS EMAILS WITH A REPRESENTATIVE WHO SEEMED PERPETUALLY CONFUSED ABOUT MY SITUATION. I CANNOT RECOMMEND THEM AT ALL! AS A FOLLOW-UP, THEY REQUESTED MY ORDER NUMBER AFTER MY REVIEW BUT DIDN'T PROVIDE A WAY TO SUBMIT IT. I'VE ONLY RECEIVED RESPONSES FROM ONE PERSON, MAKING IT SEEM USELESS TO ENGAGE IN ANOTHER EMAIL THREAD WITH HIM.
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