I got a night guard to protect some new crowns. They sent me impression kits, with 2-part putty that I used to take impressions that I sent to them. They eventually sent me a night guard that fit pretty well. It just took a lot longer than I expected. I placed the order on 10/22/2025. They sent me the first kit and I took impressions but the putty must have been old since it didn’t harden for hours. I followed the directions anyway, which said to leave the tray in place for 3.5 minutes. Since the putty wasn’t hard at that time the quality of the impression wasn’t good. I sent the impressions to them on 10/31/2025 anyway. They sent me another kit, and then another. I eventually had received a total of four kits. The last one must have been ok, since I received my night guard on 1/2/2026. It fit well, and I’m satisfied with the night guard itself. However, the process was a lot longer than I’d expected, so I can’t give four stars.
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