AVOID THIS COMPANY! They sent me a men's size 14 insole instead of the children's size 1 I ordered. I left it in the original packaging since it's useless to us, and requested a return via email. They asked for a photo of the item, which I provided. They DENIED my return request and offered a 10% refund while asking me to keep the insoles. I insisted that the insoles were far too large for my order and sought a full refund. They responded with a 'final' offer of a 20% refund and keeping the item. I'm contacting the BBB and leaving reviews everywhere to warn others against wasting their money on this scam.
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