This company is horrific and a scam at its worst. I ordered mine on November 17, and it's now December 1, yet they still haven't shipped. I contacted customer service, and they just keep saying that tracking will be updated once the item is shipped. My son is still in pain, and I've decided to take him to his primary care provider. I'm convinced that these ads cannot be trusted anymore. Save your time and money and go to your primary care provider for insoles.
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