My wife and I accidentally ordered two, and I requested to cancel one days before shipping. The product still shipped, and the owner said he would provide a shipping label. He replies once a week, offering a small discount and asking for pictures of the insole. The package remains unopened, and I just want to return the item that should never have been sent. I’m disputing with my bank since it's been over a month, and I keep getting emails for a trivial 10% discount on an item I didn’t want.
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