Great customer service. They responded quickly to my question. I purchased 3 pairs for my 13 year old who has flat feet. I noticed it slowly and after watching the video it just clicked. The insoles addressed a big part of the problem. I can tell a huge difference in his ankles not rolling in and his knees are aligned. We have always known his feet are flat, but just did not think how easy and cost effective it could be to help him.
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