I received three unsolicited emails from Fussy using my first name, even though I had never signed up or bought anything.I filed a formal GDPR request asking for the source of my data.Fussy's Response Timeline:Initial Reply: They confirmed deletion but refused to give me the source (a breach of my GDPR right). They also included a passive-aggressive warning that replying to the email would "resave" my details.Second Reply (After Challenge): They claimed the data wasn't from a partner but was captured via a "partial interaction" on their website—meaning their third-party system, Klaviyo/Shopify, captured my first name and email just because I visited a page and didn't even click submit.This explanation is highly suspicious and unbelievable. Capturing a first name during an abandoned form submission on a platform like Shopify is a major red flag, and Fussy is clearly unwilling to reveal the third-party partner that shared my details.If you care about your privacy, avoid this company. They will not be honest about where they get your personal data.-- EDIT/UPDATE: RESPONSE TO FUSSY'S PUBLIC COMMENT (26/11/25) --Thank you for your follow-up. While I appreciate your confirmation that the data is now fully deleted, your public response on Trustpilot still fails to address the specific contradictions I raised.You state that you "do not buy or source customer data from third parties." I want to clarify for other readers that this does not preclude receiving data from a third-party promotional or affiliate partner (like I suspect Airtime Rewards) as part of a free data transfer agreement, which still counts as a third-party source under GDPR.Furthermore, your technical explanation remains highly improbable:1. Your team claims to have captured my name and email address without me completing a subscription or purchase.2. A partial, abandoned form submission on a platform like Shopify does not typically capture a user's name—only the email address they started typing.My review still stands because Fussy has been unable to provide an acceptable explanation for how my personal data was acquired, suggesting a lack of transparency about their true marketing partners.-- CRITICAL UPDATE: PROOF OF GDPR ERASURE FAILURE (26/11/25) --Despite opting to leave this review instead of replying to Fussy's last email (which they claimed would "resave" me), and despite their public comment assuring everyone my information had been deleted—I woke up to another promotional Black Friday email from them this morning.This is irrefutable proof that Fussy either lied or failed to execute my Right to Erasure, making their public statements on data compliance demonstrably false. I am now filing a formal complaint with the Data Protection Authority.
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