I am writing to formally express my dissatisfaction with this purchase. The deodorants were delivered in card packaging rather than in the standard retail packaging typically sold in stores. This difference was not clearly communicated at the time of purchase.
Due to this discrepancy, I attempted to initiate a return. However, my request was denied, and no reasonable alternative solution was offered. I find this response unacceptable, particularly given that the product packaging differs from what a customer would reasonably expect.
Additionally, the return policy appears to be misleading, as it does not clearly address situations involving differences in product presentation. I believe this matter deserves further review and a fair resolution.
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Join us in our mission to banish single-use plastic from the bathroom.
Fussy is the sustainable deodorant backed by science. With plastic-free refills and clean effective ingredients.
Inspired by a pebble you might find on the beach, our award-winning design features a durable outer case made with recycled plastic. And home compostable refills made from waste sugarcane which once done with will just decompose in your garden or the bin.
Backed by science, not buzzwords, our formula contains an odour neutralising probiotic that literally eats sweat for breakfast. And with eleven refined scents that you'll want to sniff on repeat, saving the World has truly never smelt this good.
We truly believe that by being Fussy and elevating the everyday products we have all come to know and love, we can create a planet for everybody.See more
