I strongly advise against purchasing from this company. Their website claims a 45-day trial period, but that is misleading. They took advantage of my elderly parents, refusing to issue a full refund while also charging them for return postage. The hearing aids were ineffective and unsuitable. When they sought assistance, they faced bullying and excuses instead of genuine help. Even after visiting their bank for advice, the company continued to deny any responsibility. They exploited my parents' vulnerability, and now they’re unhappy that their daughter is addressing this unethical treatment.
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