The first time I used Hopp I was very satisfied not to mention it’s cheaper than Uber and Lyft. But when I used it again 2nd time, they charged me double if the amount when I booked the ride. I contacted their customer support only to be chatting to a robot and said a team support member will get back to me shortly . I gave up after waiting for more than an hour. Never will I use this ride share app. I will go back to Uber and Lyft since I have been using it everyday. Hopp’s customer support is useless.
Claim your business profile now and gain access to all features and respond to customer reviews.
