I've ordered from them 3 times. The first time was good. The second they messed up but fixed it. And this last time messed up an andPretty much told me too bad your wrong. There is no number to call to talk to a person you have to email. This was a present for my son who lives out of state by himself. I ordered before buy one get one free. When it was delivered to my son contacted me and told me it was missing a package of lobster meat. He took a picture and sent it to me. I looked for a number.Couldn't find one so emailed a company. She informed me that he would have to weigh up with a picture an send it to them. I informed her he didn't have a scale. She told me without one.She could do nothing for me. She said to me that it was all in one package instead of two lik I had received before. I then told her that it is 1 person.Eating it.And was way too much for1 person to eat in one sitting if that was the case. She then told me maybe he could unfreeze it Cut it in half couldn't have refreeze it. Telling me he should make sure to get all the air out before we freeze in it. I told her I was not arguing that was unacceptable. She then told me sorry I can't do anything for you. My son said when he unfroze it.It really seemed to be one package not a double.i will never ordered again. Is horrible customer service didn't get what I paid for. Don't like that you can't call.
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