getmainelobster.com

1.6
1.6 Based on 30 reviews

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WW92
Under weight lobster tails

Received my order for (4) 5-6oz and (4) free lobster tails. After defrosting 2 to cook, they looks small. Weighed them and both were under 5oz. Plus they had a lot of gunk had to clean them out. The taste was bland and NOT sweet at all. Called customer service and this was their response. I sent pictures of the under weight tails on my scale.They want me to cook the remaining 6 tails. I'm one person it will take me a while to try the rest. CS rep also said I could get a coupon or credit or something, I'll never order from them again. So it sounds like I won't be getting I my 175.00 back. They are a bait and switch company. Do not order from them. You've been warned.Thank you, Marianne, for the pictures. I apologize for this packing issue. As we've discussed with you on the phone. Please, weigh and cook the remaining tails whenever it is convenient for you and email us after that. I'll make a note on your order about this issue and will assist accordingly when we get the complete information of all the tails in your order.Looking forward to your reply. Maryann PoradaGetMaineLobster.com866-562-4817

1
Date of experience: Sep 01, 2023

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