To start with if i could give 0 stars i would.
The customer service is appalling.
I paid for the express delivery for a so called gurantee to arrive before Valentines Day, still nothing the day before. When I asked where my order was, I was told to wait 6 more days. That 6 days turned into longer.
I thought me being reasonable to ask for a refund of the postage would be fair enough since it was no longer guranteed and id just pay for the item. I get some sort of reimbursement and they still get their money for my item purchased.......wrong, they aren't interested in any sort of negotiation.
They refused to refund any sort of payment except taking 70% of what I paid.
Bad customer service, they will rip you off no matter how much you try to negotiate a fair outcome, even if you are reasonable.
A month later, still no item and still out of pocket an item I paid for which I have come to terms with, I wont be getting.
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