Absolutely shocking company. Avoid at all costs. I placed and order on 30th Nov for my sister in laws birthday on 8th Dec. Parcel never arrived. Tracking shows as simply ‘delayed’. Contacted Pott’d on their customer service email. Had an initial response saying they could send me a replacement if i confirmed my details. I confirmed them immediately. Never had any follow up correspondence. Now 19th dec, they still have my money. I have no goods. They do not reply to emails. Made no attempt to rectify this. Ive emailed repeatedly. Asked for either a refund or a replacement and nothing. I will instigate a trading standard investigation as clearly this company are defrauding people of their money. I wish i had read the reviews before ordering. Its almost 2026…how are companies like this still trading! Look at the owners Linkedin page, claims to be this big shot entrepreneur and yet is stealing money from hard working people. Its not right!
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