I placed an order on 15 December but did not get a confirmation email, even though the payment was deducted from my account. Delivery was supposed to take 2-5 days. On 18 December, I reached out via the website's contact form to check on my order status, and I was informed it could take 72 hours for a response. Now it's 23 December, and I've yet to hear back or receive my package. I also tried messaging them on social media with no luck. I couldn't find a phone number to call either. I sent another email this morning asking for an update, but still no reply. This was a Christmas gift I ordered well ahead of time, and now I won't receive it on time. I've been waiting to get something new, but there's been no communication. I advise against purchasing here.
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