I ordered 3 in-stock items on December 11 and expected a 2-4 day shipping time. I received a shipping notification at the end of that period, but it was just a label creation—nothing has actually shipped as of the 18th. I've contacted customer service, which auto-replied that they would get back to me within 72 hours, but they haven't. I emailed again, but it's too soon to see if they'll respond. I noticed their customer care seems to react to public negative reviews, so here I am. These items are supposed to be gifts, but time is running out. I'm also worried they might arrive dried out or moldy, as mentioned in other reviews.
Claim your business profile now and gain access to all features and respond to customer reviews.
