I had a pool loan serviced by this company, which I paid off on NOV 12, 2025. I made a payment in the amount of $50,421.00, however the amount owed was 49,600.73 therefore I am owed a credit balance refund. I have tried messaging and leaving voicemails and no one is getting back to me. It's been several weeks since the 4-7 weeks I was told initially that I had to wait for this refund to be issued. There is no way to communicate with customer support and the various numbers I have called lead back to the same Unified Messaging.
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PowerPay is a financial technology (fintech) company that offers affordable monthly payments for home improvement and healthcare purchases. It operates as a digital lending platform, providing loans through a network of partners like home improvement contractors and healthcare providers. PowerPay's goal is to make large purchases more affordable for consumers by streamlining the lending process and offering competitive interest rates.
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