I encountered a very frustrating situation with the service. My order was completely incorrect, and when I sought assistance, the customer support team was unresponsive and unhelpful. Instead of rectifying the mistake, they provided generic responses with no real effort to solve the issue. A food delivery service should take responsibility for incorrect orders, but I was left with the wrong items and no resolution. The lack of accountability and poor support is unacceptable. For a company that claims to prioritize its customers, this experience indicates otherwise. I will not be using this service again and hope they improve for others.
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