Spruce has extremely poor business practices. They were late for several bookings and I received calls at the very last minute from the people coming to clean that they will be late. Spruce was simply the middleman and took no accountability for meeting the appointment time. The app offers add-on cleaning services but there is no accountability for the people completing the add-on. I contacted Spruce regarding my oven which was not cleaned even though I paid an extra $25 for that to be cleaned. Spruce never responded and I instead disputed through my credit card. They banned me and that’s fine because I’ll never use them again!
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At Spruce, our mission is to build relationships and technology that empower local businesses to serve our customers. From full housekeeping to a quick tidy-up, Spruce is available to customers on demand. For the property manager, Spruce reduces the growing burden of managing multiple vendors and provides security and oversight for the entire property. Spruce helps local businesses build economies of scale in their operations and tech-enabled their business so they can compete in the modern economy.See more
