I signed up for Spruce Cleaning Services because they market themselves as a convenient, luxury service. My experience has been anything but. To add insult to injury, I’ve been a long time customer and have used them a dozen times. Unfortunately, I have had significant inconvenience and frustrations caused by them the past four visits.
After multiple service issues, repeated rescheduling, and having to rearrange my schedule each time, I’m left feeling like my time simply doesn’t matter. Communication has been inconsistent, and when problems arise, the responsibility somehow shifts back to the customer.
When you pay for a cleaning service, you’re paying for reliability and professionalism. Unfortunately, that has not been my experience here.
Claim your business profile now and gain access to all features and respond to customer reviews.
At Spruce, our mission is to build relationships and technology that empower local businesses to serve our customers. From full housekeeping to a quick tidy-up, Spruce is available to customers on demand. For the property manager, Spruce reduces the growing burden of managing multiple vendors and provides security and oversight for the entire property. Spruce helps local businesses build economies of scale in their operations and tech-enabled their business so they can compete in the modern economy.See more
