I would give them 0 if I could. Here is a synopsis of my experience with this company:
I filled out the intake and paid for the medication. I was informed via pop up that I do not need a virtual visit due to the information on my intake. I was also told a doctor would review my information within 24 hours. Then I recieved multiple text messages and emails "welcoming" me and a text stating I must set up a vitual visit. Weird since I was already told I didn't have to but I went ahead and did it anyway. The first available was February 11th. This all started Januway 27th. I was disgruntled already given the amount of time and the conflicting information. Then I recieved an email with injection instructions for NAD+. Super strange since I signed up for a GLP-1 and never asked for NAD+. I contacted customer service via the online portal asking about the conflicting information, the timeframes and why I was getting information on NAD+. They came back with a generic response to the effect of "sorry you are overwhelmed with our emails". What?! Then I spoke to someone (whom is not in fact in the United States despite their website saying they are in the US) and she told me I would get my script approved soon and my script is "GLP-1 based". This was concerning since I have been on GLP-1 with another company as has my husband and the scipt never said "GLP-! based" it just said GLP-1. At this point I requested a refund. I never had a doctors visit, never recieved medication and never received any services from these people. I again went through the patient portal whom responded with another generic apology. Then, I received 3 text messages indicating I "must" choose a pharmacy. The pharmacy had a seperate charge. At this point, I am realizing I am being scammed. I agian went through the portal at which time I was informed my medication was approved and I would be getting .2 GLP-1 based medication. I informed them of the texts regaring the pharmacy and informed them .2 is not the recommended starting dose which is .25. They reponded saying the pharmacy is for anti-nausea meds and optional. I never asked or signed up for anti-nausea meds and the text did not say anything about it. They also said they will ask clinical why they put me on .2. The following morning I requested a full refund. They said no. They said since they already "processed"Tmy script they cannot refund my money. It makes no sense since their last communication with me was that they were discussing the dosage with clinical. So how is it they already processed the script? Their practices are deceptive and unethical. I am actually shocked they are even in business. There are many reputable companies out there that sell GLP-1. Please go to one of those instead.
Claim your business profile now and gain access to all features and respond to customer reviews.
Get Thin MD - Transforming Your Weight Management Journey
At Get Thin MD, we're revolutionizing access to effective weight care solutions. As specialists in GLP-1 medication therapy, we provide more than just prescriptions—we offer a comprehensive support system designed around your unique needs and lifestyle.
Here's the Get Thin MD difference:
Dedicated Patient Care Specialists: Benefit from our network of dedicated US-licensed doctors who review your information and remain available throughout your journey. With phone support from 8am to 8pm and round-the-clock doctor messaging, guidance is always at your fingertips.
Hassle-Free Home Delivery: Skip the pharmacy lines - once approved, your medication arrives at your doorstep within 2-3 days, prepared by licensed US pharmacies following rigorous quality standards.
Continuous Care: Questions or concerns? Reach our friendly support team by phone from 9am-9pm daily, or message a doctor anytime through our 24/7 chat service.
Affordable Treatment Options: We work to make weight management medications budget-friendly without compromising on quality or safety.
Quality You Can Trust: Our compounded medications are prepared in licensed American pharmacies adhering to strict quality protocols, ensuring safe and effective treatment options.
Proven Success Stories: Join our community of over 15,000 satisfied patients who have achieved meaningful results through our discreet, accessible, and effective weight management solutions.
Comprehensive Care Experience: Get Thin MD delivers more than medications—we provide a supportive, judgment-free environment where your health journey is our top priority.See more
