Hearing aids were purchased in 2024. They stopped working in 2026. Company was contacted because they were sold with a lifetime warranty. Several troubleshooting tips were received from the customer service department. When I notified them that the tips were ineffective and wanted a replacement they could not find my order. I provide the order number. Then I received an email that I had not purchased their extended warranty. Who needs that with a lifetime warranty? When I expressed my regret when I decided to do business with their company. They explained that the lifetime warranty does not refer to the lifetime of the purchaser, but the expected lifetime of the device( for the in ear hearing aids purchased that would be 3-7 years). These lasted 2 years. Check every review available regarding this company. I deeply regret ever ordering from them.
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Ultra Hearing Aids – Trusted Reviews
At Ultra Hearing Aids, we are committed to making better hearing affordable, simple, and fast. As an FDA-approved provider, we deliver directly to your doorstep – no appointments, no delays. Our hearing aids are designed for comfort, clarity, and ease of use, helping thousands of people reconnect with the sounds that matter most.
We proudly stand behind every order with 7-day-a-week customer support and a 45-day risk-free trial. When browsing Ultra Hearing Aid reviews, you’ll find feedback on both our discreet in-ear models (Invisible 1 and Invisible 2) and our powerful behind-the-ear models (Pro and Prime), so you can choose the perfect fit for your needs.See more