Reaching customer service is nearly impossible. I struggled for months to add my payment method with their support. Cancelling the service was just as challenging. A 30-day turnaround for cancellation, with a customer service call lasting over an hour, only to be told someone would call back in 3-4 days? I've used many platforms for my clinics, and this one is by far the worst. Any positive feedback seems fake; I usually don’t leave reviews, but my frustration has compelled me to warn others. There are plenty of alternatives; avoid this service.
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Weave is the all-in-one experience platform for small- and medium-sized healthcare businesses. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local healthcare providers attract, communicate with and engage patients to grow their practice. To learn more, visit getweave.com.See more
