I booked hop on hop off bus tour - they charged me and then I received an email that there was an internet connectivity issue and the reservation was not finalized. Keep in mind that the connectivity issues apply only to the booking part, connection is great when it comes to credit card processing. They made a statement that a refund was issued and it may take 3-5 business days to clear the transaction. Book through the actual provider’s website - get our guide is a third party company
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