Okay, I really wanted to give this company the benefit of the doubt but in my opinion it looks like they’re intentionally scammy. With so many other reviews listing the same experience I had on their previous Trustpilot page + the company name change now that they have so many bad reviews? Yeaaaahhhh….They used to go by the name of Collective Books Co, and when I ordered from them in November 2025 I was at first happy with my purchase. But in late December 2025, I received a $34.99 charge for a subscription service I had not signed up for. The company claimed I had been given access to a free trial and was automatically charged after my 30 days were up, BUT:(1) This “free trial” was not made clear anywhere during the ordering process. Typically, a person has to actually activate a free trial before getting added to it, which I definitely never did. And even more suspiciously,(2) The surprise charge showed up 35 days after my initial order, not 30 like they claimed. I was able to get my money back, thankfully. I think it was a combination of me placing a dispute with my credit card company and leaving a negative review on their previous Trustpilot page referencing the dispute, as they gave me the refund shortly after. If you feel you’ve been scammed similarly, hopefully this method can work for you, too!
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