After completeing my "scan and go" appointment on Feb 28 with a very simple tax return (1 w2 form!), I waited 3 weeks to hear anything about my return and got nothing. No calls, texts, emails, nothing! 3 weeks! I had to call the tax prep service I had initially called to set up the appointment with to ask about what was going on with my return, because I was getting no response from GetYourRefund after leaving a message on their website. Obviously I had been completely forgotten about. Finally, after waiting a month, my taxes were filed with IRS. GetYourRefund is a joke, and not a very funny one. Do not trust these people to handle your taxes. They will screw it all up and not tell you.
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