Review Time
I answered all the questions and indicated I would want them to do it and talk to me but I did not finish uploading all my documents. Tehy were sending texts everyday asking me to do so and if I wanted to be sent a remind. When te weekend came around I spent anotyher hour uploading all the documents and then said I haed a question. The person on chat said they had closed my account and it was now to late for the April 15 deadline- they never told me this in any of the texts - when I logged on today it still asked me to upload the dcouments and said NOTHING about missing a deadline. So I spent hours filling out forms and uploading documents and risking putting my information out there for nothing just a time suck. Stay away from these guys -utterly horrible communication
I answered all the questions and indicated I would want them to do it and talk to me but I did not finish uploading all my documents. Tehy were sending texts everyday asking me to do so and if I wanted to be sent a remind. When te weekend came around I spent anotyher hour uploading all the documents and then said I haed a question. The person on chat said they had closed my account and it was now to late for the April 15 deadline- they never told me this in any of the texts - when I logged on today it still asked me to upload the dcouments and said NOTHING about missing a deadline. So I spent hours filling out forms and uploading documents and risking putting my information out there for nothing just a time suck. Stay away from these guys -utterly horrible communication
I am an artist and musician, and my taxes are incredibly complicated. Around tax season I get anxiety attacks and feel overwhelmed and confused by my taxes. I've used getyourrefund for a few years now and every year I get a decent refund. The process is easy. I just take photos of my documents and have a phone call. No tears, no anxiety attacks. It's all good. This company is real, and awesome, and they've helped me out SO MUCH.
I am an artist and musician, and my taxes are incredibly complicated. Around tax season I get anxiety attacks and feel overwhelmed and confused by my taxes. I've used getyourrefund for a few years now and every year I get a decent refund. The process is easy. I just take photos of my documents and have a phone call. No tears, no anxiety attacks. It's all good. This company is real, and awesome, and they've helped me out SO MUCH.
Huge mistakes on my taxesI am disabled and on SSI. I have used the VITA program for years and they have been wonderful. This year there was no in-person VITA program to go to only getyourrefund.org. The preparers were not informed of how to work with someone who is on multiple government benefit programs like SSI and section 8. They incorrectly filed a 1099 refund for medical equipment as business income. This caused me to lose my benefits and jepordized my housing. I am being asked to pay for a business licence when I don't have a business. The preparer never explained to me that they filled out a schedule c which declared I had a business. I'm completely ruined and I can't get any help.
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