Absolutely insane experience. Paid $156 for a year's supply of meds. Was shipped 6 months and told that due to shelf life, I would have to reach out 6 months later to request the next shipment. I did so. They then charged my card for a full year as a new subscription, but only shipped 3 months of medication this time. I paid for 24 months of meds – they sent 9 months worth. I contacted support, they refused a refund and ignored the other questions in my request. I had to resort to having an extremely aggressive pre-litigation demand letter drafted. Once action was threatened, suddenly it was absolutely no problem to issue a refund. Insane. They literally steal money from patients and withhold prescribed medication. Unless you have an attorney in the family who will work for free, get your meds somewhere else. This company is one whistle-blower away from bankruptcy.
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