I’ve had a very disappointing experience with this service. Over several months, I was overcharged significantly, despite being under a fixed contract. I sent numerous letters and meter readings, assured that corrections would be made after the inflated bills were settled. After paying in good faith based on their promise, they ceased energy delivery without explanation and never adjusted the bills. They did not honor their agreement. On another account, I was charged excessively for my usage, which was far from realistic. The lack of transparency and communication is alarming. When I tried to follow up, I received no response. This service has shown disregard for consumer rights and contractual commitments. I will escalate this issue if it remains unresolved, including reporting them to the appropriate authorities. I do not recommend this service—especially if you value honest billing and fair treatment.
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