My experience with Gewoon Energie was disappointing. Their customer support was unhelpful and rude, and the company blatantly disregards the 14-day cooling-off period. I found myself slapped with an unjustified charge of almost 200 euros. Despite repeated attempts to rectify the situation, the company has shown no willingness to acknowledge their mistake or provide a satisfactory resolution.I strongly advise potential customers to exercise caution and thoroughly research Gewoon Energie before entering into any agreements with them. Their failure to respect consumer rights and deliver adequate support should serve as a red flag for anyone seeking reliable energy services.
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