ghanapost.com.gh

1.7
1.7 Based on 10 reviews

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Steven Lyles
Several lost packages over the course…

Several lost packages over the course of the past few years. While running a e-commerce from Ghana, Ghana post has made it literally unprofitable to continue. Causing record high chargebacks due to lost package and extremely poor customer service. It's WhatsApp management ignores messages when they can't recover a package and do not make it possible to file insurance claims for lost items which is paid for. This is truly a 3rd world uncivilized structure they have. No professionalism and agents seem to never understand simple issues and seem very uneducated. Ghana is failing is too many areas to be 2025.

1
Date of experience: Dec 19, 2025

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