I will not be ordering from this service again. I placed an order for three items on Sunday, December 7th. It took five business days for anything to ship, with only two items dispatched on Friday, December 12th. I also had to wait four business days for a response from the support team via email, and there was no other way to reach out. While a representative did issue a refund for the item that wasn't shipped, I am still waiting for the delivery of the two items, which has now been ten business days since my order. The courier used is the worst and most unreliable option, as my items have been stuck in Sydney for two full business days without any reason. Meanwhile, other retailers are delivering to me overnight without any issues. Overall, this has been one of the most frustrating online shopping experiences I’ve encountered with an Australian retailer. Improvements are needed.
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Australian label known for quality hoodies, trackies, tees and more.
Shop Ghanda for accessories, fashion items & hand-printed goods.
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