ghanda.com

I do not recommend shopping at Ghanda online for the purchasing of swimwear as they do not refund or

I do not recommend shopping at Ghanda online for the purchasing of swimwear as they do not refund or replace the wrong size on brand new unworn swimwear with tags attached and receipt. ( swimwear includes swim broad shorts & Swim tops) Another thing their sizing on the swim shorts brought in store do not match the same sizing as the same swim shorts online . For the same swim shorts online , you have 2 colour choices, one colour choice give you the sizing in 10,12 ect but if you choose the other colour the sizing is in small med ect . Same swim shorts different colours . Sizing chart if not correct with these swim shorts .

The size med size swim shorts brought in store were a good fit , the same swim shorts in size 12 online just a different colour do not match up in sizing reference chart online .

To the Mums out there that like to purchase swimwear for their daughters as a gift , I strongly recommend you don’t go buying the swimwear because the stores will not let you exchange them for a different size if you brought the wrong
size or the sizing is out.

For me personally I will only shop and support stores that do offer wrong size exchanges on new unworn swimwear as there are still plenty of stores that exchange with tags attached and receipt of purchase.

I would also like to add the Manager at Garden City when I called the store is rude certainly not helpful and told me she did not care if I left a neg review.
She also tried to say I was abusive to the first person I spoke to before I spoke to her and I was certainly not . Yes I was not happy, you could hear the frustration tone in my voice, but I did not yell, swear or name call. This manager hung up on me while I was still talking .

Yet the lady at Ghanda Indooroopilly when I called there was much more helpful and sincere and said that it was store policy about exchanges and she personally could not do anything, and it would be better for me to take the matter up with head office and with that she gave me the details and when it was best to contact them . This store lady showed more professionalism and genuine sincerity about my frustration.

Date of experience: Feb 07, 2026