I signed up because I only needed a simple registered office address for my limited company. The advertised price of £26.40 makes it look like an affordable and straightforward solution.
That impression is misleading.
After paying £26.40 for the registered office, I was required to pay a further £77.75, which included:
• £22.00 – Director’s Service Address
• £33.00 – Business Low User Mailing Address & Forwarding Service
• £6.30 – Postage
• £0.99 – Packaging
• £2.50 – Mail Handling Fee
• VAT bringing the total to £77.75
Despite paying for a registered address, a director’s service address, and a “Low User Mailing Address & Forwarding Service”, I was then informed that:
• Every individual scan costs approximately £4
• Mail forwarding costs approximately £11.75 per item
• Handling fees apply per item
• Services are not carried out unless funds are constantly topped up
In practice, this means you pay multiple annual fees and are still charged separately for every single piece of mail received.
The pricing structure appears designed to look inexpensive at the outset, but once your company is registered and operational, additional compulsory charges significantly increase the real cost.
I only wanted a basic company address. Instead, I found myself repeatedly asked to pay more.
I am reviewing the terms and considering escalation to UK Trading Standards regarding pricing transparency.
If you are a small business owner looking for a simple, low-cost registered address, be extremely careful and calculate the full ongoing costs before signing up.
Claim your business profile now and gain access to all features and respond to customer reviews.
Welcome to Ghost Mail Ltd – Low-Cost Mail Forwarding & Secure Address Services.
Ghost Mail Ltd provides professional personal and business mail address services, private mailboxes, and reliable mail handling solutions to tens of thousands of clients worldwide.
Our services are designed for busy individuals, entrepreneurs, and businesses who need a discreet, confidential mailing address or practical support with post and small parcel handling—whether you are based in the UK or living overseas.
In addition to personal mail services, we offer a full range of UK business address solutions, including:
• Registered Office services.
• Director’s Service Addresses.
• Business Mail Addresses.
• Mail scanning & email delivery.
• Worldwide mail and small-parcel forwarding.
Our services are affordable and transparent, with prices starting from just £19 per year.
If you have any questions or would like help choosing the right service, our team is happy to help.
📞 Call us on 01544 599385.
Important information for prospective clients:
We encourage all customers to review the service description and Terms & Conditions carefully before purchasing. Some of our services are regulated business compliance services and are therefore non-refundable, while eligible personal services may include a 14-day cooling-off period if unused, in line with UK consumer law. Understanding this distinction helps ensure the service selected is the right fit for your needs.
We pride ourselves on transparency, compliance, and long-term customer relationships, and we are always happy to clarify any aspect of our services before or after purchase.
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