I want to be transparent and honest with everyone to ensure a fair perspective. On the positive side, the quality is quite good; I prefer thicker hoodies, but the softer style is also great, and I love how comfortable they are, along with the design. The communication from the owner has been really good lately. On the downside, I don’t want to criticize too harshly, but he is a one-man operation that sometimes takes on too much by releasing new designs before finishing existing backlogs. I understand it's a business, and he needs time and resources to complete everything. It doesn’t help when overwhelmed by negative messages and constant inquiries about orders. He is friendly but can be a bit abstract in his communication, so patience is key. That said, my order did get delayed a few times due to a lack of communication, which was frustrating given my impatience. Overall, I want to encourage buyers in a similar situation to stay hopeful, be patient, and reach out on Discord if you have questions; that’s the best way to communicate if you plan on purchasing or have already bought from him.
Claim your business profile now and gain access to all features and respond to customer reviews.