I received 2 giftcards in June, 2024, one for $100 and the other for $50, and my son received a gift card in December, 2024 for the amount of $50. We finally tried to activate the giftcards and they were all three used up. They were hacked! I emailed giftcardmall and they responded telling me that the rep, Andrea R. Andrea R. was committing to resolving the giftcard transaction. the dispute team, Karen A. from Blackhawk Network informed me that "because the transactions listed above have exceeded this 60 day time frame, we no longer have recourse to attempt to recover the funds from the merchant through the Card Network. Furthermore, we must abide by the Terms and Conditions enclosed with your card." She added, "We are unable to credit your account and will be closing this dispute at this time. Although we are not able to assist you further, you may pursue this matter directly with the merchant(s)." Really? When I have receipts and bank statements of my family purchasing the gift cards? I don't think so!!! This is $200 thrown out the window! Hacked! I would encourage others never to buy one of these horrible cards! They are NOT secure and the poor customer service doesn't care about helping you get your gift that your loved ones intended for YOU, not thieves! I'll be reporting this to the BBB and pursuing other legal matters.
Claim your business profile now and gain access to all features and respond to customer reviews.
Welcome to GiftCardMall.com, where we help you create gifts as unique as your loved ones. From custom Visa Gift Cards to store gift cards and e-gift cards, we are your one stop shop for celebrating individuals. Want to know more about our company and how we’re active in our community? Connect with us on social media, read our blog and past press releases. If you are looking for cards for your business, visit our corporate site OmniCard.com where you can find incentive cards and professional greeting cards.See more