We purchased a broadband contract with Vodafone at the start of October with a promise of a £120 Amazon voucher from GiftCloud when signed up. It's very clear that you have to wait 120 days for the voucher before contacting the company.
After waiting the required time, I have contacted GiftCloud several times, with the only thing i have received back is an automated email saying they are busy - this was on the 17th February. Follow up emails sent at the start of March and middle of March, this time with no reply at all. Communication non-existent.
Very disappointed - I think companies such as Vodafone should not link themselves with companies like this due to the reflected negative PR.
Claim your business profile now and gain access to all features and respond to customer reviews.
The reward campaign builder - helping businesses grow.
Our customer service team are on hand to help any customer or client enquiries in the first instance. Just contact using the form below ⬇️
https://giftcloud.zendesk.com/hc/en-gb/requests/new
