Very little concern for sticking to their statements and promises. When you're paying several $$$ a month you think it may include some customer service. Had to postpone medicine because refrigerated medicine didn't arrive on time and waiting for Gifthealth to do a temperature evaluation of product by phone. They said completed within 24 hr., past that and still nothing but elevator music when try to rectify. UPDATE: finally have resolution, Gifthealth was unable able to complete their "temperature assessment " timely and after an hour and 29 minutes on hold my order will be recent, phone confirmation from Gifthealth given but they promised another explanation and confirmation call today or tomorrow morning .Fingers crossed, $400+ monthly medication expense when works. ANOTHER UPDATE: Had 3 star yesterday, the supervisor that had helped me never followed through, had promised update but none done no effort to follow through and another hour on hold today to be told the exact same line by a different supervisor and having to explain this disaster a 3rd time. If Gifthealth is owned by Lilly then Lilly doesn't care and if not owned by Lilly it should be cut loose and replaced with a company that cares.
Claim your business profile now and gain access to all features and respond to customer reviews.
